Maintenance & Support Services
At !deasoft Technology Pvt. Ltd., we believe that building a digital product is just the beginning—keeping it running smoothly is what truly matters. Our Maintenance & Support Services are designed to ensure your websites, mobile apps, software systems, and servers remain updated, secure, and fully operational at all times. Whether you need occasional troubleshooting or full-time support, we’ve got your back with reliable and responsive service.
Cost Estimate
Pricing varies based on the type of service, complexity, and response time required. Here's a general estimate:- Website Maintenance: NPR 3,000 – 15,000/month
- Mobile App Maintenance: NPR 5,000 – 25,000/month
- Software/System Support: NPR 5,000 – 30,000/month
- Server/Hosting Maintenance: NPR 5,000 – 20,000/month
- Annual Maintenance Contract (AMC): Starts at NPR 30,000/year
- Hourly Support (On-Demand): NPR 500 – 1,500/hour
Custom packages are available for clients who require support across multiple platforms or priority response times.
Requirements
To begin a maintenance or support engagement, we usually need:
- Access to the system (website, app, server, etc.)
- Documentation of the existing setup (if available)
- List of known issues (if any)
- Frequency of updates or support required
- Preferred communication and escalation channels
We can also perform a system audit to determine existing issues and prepare a custom maintenance plan.
What Benefit You Will Get
With our ongoing maintenance and support, you receive:
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Peace of Mind – We handle the technical side, so you can focus on business.
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Security Assurance – Regular patches, updates, and vulnerability scans.
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Performance Boost – Optimizations that keep your system running fast and efficiently.
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Downtime Prevention – Proactive monitoring and alerts before issues escalate.
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Backup & Recovery – Scheduled backups and restoration when needed.
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Quick Issue Resolution – Fast turnaround on bugs, glitches, or errors.
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Continuous Improvements – UI/UX tweaks, content updates, feature enhancements.
Our Working Process
Our support and maintenance process is transparent, timely, and tailored to your needs:
- Review current system and identify risks or required fixes
- Create a monthly/quarterly support plan with scope, schedule, and contacts
- Regular updates (security, content, plugins)
- Monitoring tools and performance checks
- Bug fixing, troubleshooting, backups
- Suggestions for enhancements or new features
- Monthly reports on work done and system status
- Dedicated support contact or team as per plan
More About Our Services
We provide support and maintenance for:
- Websites (WordPress, PHP, Python etc.)
- Mobile Applications (Android, iOS, Flutter)
- Database Server Configuration (MySQL, MongoDB, PostgreSQL)
- Custom Software Solutions
- Servers and Hosting Platforms
- Email & Domain Management
- UI/UX Fixes and Enhancements
- Security Monitoring & Firewall Updatess
- API & Third-Party Integrations
- Database Maintenance and Optimization